Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Fees
The fee for the fitness coaching sessions will either be charged on a monthly basis or as a one off, depending on the option you choose. The fee is payable through PayPal or card via the RS FITNESS website at https://workoutwithrach.co.uk/product/payments.
Cancellation Policy:
Clients maintain the right to cancel the agreement at any time within 14 days of signing up and a full refund will be provided, cancellation must be done in writing by email to the following address: [email protected] with a reason stated.
After the cooling-off period you may cancel your subscription within your agreement period for any of the following reasons: Pregnancy,Serious illness, Serious injury, Redundancy.
Cancellation before the 12 month agreement period stated above, will result in a cancellation fee of £500. For cancellation after the agreement period, the client will submit a written notice in advance of the billing date for the next month’s session. Cancellation must be done in writing (by email to the following address: [email protected]) and the email must be received 10 days before the new billing cycle or you will be charged for that month’s coaching session.
If you need to cancel an appointment, please notify us at least 24 hours in advance of the appointment date to reschedule that month’s session.
Services
The client will be provided with monthly fitness coaching services via telephone and the RS FITNESS CLUB APP unless otherwise specified by the coach. I will call you at the agreed upon time to begin the call. If you do not answer, you are allowed one call back five minutes after the scheduled time or the appointment will be canceled.
The client will also receive full access to the RS FITNESS CLUB APP where their training program will be provided and updated by the coach on a monthly basis unless otherwise specified by the coach.
The purpose of the fitness coaching sessions is to provide the client with workouts, meal plans and information based on their defined goals from a qualified and experienced personal trainer. This service includes but is not limited to: habit coaching, meal planning, identifying action plans, follow-up procedures to maintain client motivation, educating the client as well as asking and answering questions.
Termination
Termination of this agreement may occur at the discretion of the coach when an impasse is reached with the client. As long as the client adheres to the Coaching Success Guidelines and the coach adheres to professional practices and standards, the relationship will continue. The goal is to better your fitness so all efforts will be made towards that end.
Examples of terminable offenses:
• Lack of payment
• Lack of adherence to Coaching Success Guidelines
• Indifference on the part of the client to prescribed session action items
Confidentiality
Anything that is said or revealed in the sessions between coach and client is privileged information and will not be disclosed to any outside party. The exception is if the information revealed includes disclosure of illegal, unethical or criminal activities.
The methods employed by RS FITNESS do not guarantee results. They are guidelines that the client must follow through on in order to see any type of change. The client agrees, therefore, to hold the coach free of any liability and responsibility for adverse reactions as a result of advice given in the coaching sessions.
